Privacy Policy

Your trust is our priority, and this policy outlines how we collect, use, and protect your personal information.

This Privacy Policy outlines the management of personal information in connection with the operations of Teract ("Teract," "we," "our," or "us"), developed and operated by Earn Coupon doo, located at Vodovodska 75, 11030 Belgrade, Serbia. As a Chrome browser extension designed to enhance user engagement across professional social networks such as LinkedIn, Twitter, and Reddit, we are committed to safeguarding your privacy and ensuring that your personal information is handled securely and responsibly.

1. Information We Collect
We collect and process various categories of information when you utilize Teract. This information may include, but is not limited to:

Personal Information: To deliver our services effectively, we may collect the following personal information from you:  - Name  - Email Address  - User’s publicly available social network information

Usage Information: In the course of your interaction with Teract, we may collect data regarding your usage patterns, which encompasses:  - Comments, messages, and engagement metrics on professional social networks.  - Any other interaction data relevant to the functionalities provided by the extension.

Technical Information: We may gather information relating to the technical aspects of your device, which may consist of:  - Internet Protocol (IP) address  - Browser type and version  - Operating system details

2. Purpose of Data Use
The information we gather is utilized for a variety of purposes, including:

To Provide and Maintain Our Service: We use your information to ensure the proper functioning of Teract and to deliver services as intended.

To Inform You of Changes: We may use your information to communicate any changes in our services or any other relevant updates.

To Facilitate Interaction: Your data will assist in enabling interactive features when you choose to engage with them.

To Provide Customer Support: Your information allows us to address your queries and support requests effectively.

To Conduct Analysis: We analyze the information collected to derive insights that improve our service offerings and functionality.

To Monitor Usage: We may utilize your data to monitor the usage of our service to ensure quality and performance.

For Marketing Communications: On occasion, we may send marketing emails to you that contain information about Teract, its features, and updates, provided we have your consent to do so.

3. Third-Party Data Sharing
Your personal information will not be sold or disclosed to third parties for marketing or commercial purposes. We may, however, share your data with trusted third-party service providers solely for the purposes of hosting our application and ensuring data processing. Currently, we utilize Supabase and Vercel/AWS as our hosting and infrastructure providers. Importantly, we do not share sensitive personal data with these providers; rather, we ensure that any data shared is strictly necessary for our service provision. We maintain appropriate contractual agreements with these third parties to ensure the protection of your data in accordance with applicable laws and regulations.

4. User Rights
As a data subject under applicable data protection laws, you have specific rights concerning your personal information, including:

Right of Access: You are entitled to request a copy of the personal information we hold about you.

Right to Deletion: You may request the deletion of your personal information at any time. To exercise these rights, please contact us via the email provided below.

5. Data Security Measures

The security of your personal information is of paramount importance to us. We comply with ISO security standards 27001 and have implemented rigorous technical and organizational measures designed to protect your data from unauthorized access, loss, theft, or misuse.

These measures include:
- Secure storage solutions
- Encrypted transmissions of sensitive information
- Regular security assessments and audits

6. Cookies and Tracking Technologies

Teract employs cookies and similar tracking technologies to enhance your experience and monitor usage patterns. Specifically, we utilize Google Analytics (GA4) for the purpose of analyzing usage data and improving our services. You can manage your cookie preferences through your browser settings; however, please note that disabling cookies may impede your ability to use certain features of our service effectively.

7. Modifications to This Privacy Policy

We reserve the right to amend this Privacy Policy at our discretion. Any changes we make will be reflected on this page, and we will update the "Last Updated" date at the top of the policy. We encourage you to review this Privacy Policy regularly to stay informed about any updates. Your continued use of Teract following any changes signifies your acceptance of the modified Privacy Policy.

8. Children’s Privacy

Teract is not intended for individuals under the age of 13. We do not knowingly collect personal information from minors. If we learn that we have inadvertently collected personal information from a child under 13, we will take all reasonable steps to delete such information promptly. If you believe we have collected information from a child, please contact us immediately.

9. Contact Information

For any inquiries, concerns, or requests regarding this Privacy Policy or your personal information, please do not hesitate to contact us at:

Company Name: Earn Coupon doo
Address: Vodovodska 75, 11030 Belgrade, Serbia
Email: admin@teract.ai

This Privacy Policy is effective as of October 1st, 2024.

By utilizing Teract, you acknowledge that you have read, understood, and agreed to the terms outlined in this Privacy Policy. Your trust is invaluable to us, and we are dedicated to protecting your personal data and keeping your information secure.

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